This year, ISG Solutions is proud to celebrate 35 years of serving the association community.
When we opened our doors in 1990, the world — and the association world in particular — looked very different. Fax machines were the height of communication technology. Member data was often stored in file cabinets or early-generation databases. And the idea of a website for an association? That was still years away.
Over the past three and a half decades, associations have adapted and thrived through enormous change. And we’ve been honored to grow right alongside you. Today, we’re taking a moment to celebrate how far we’ve all come, and how proud we are to have been your technology partner every step of the way.
The Internet Changed Everything
The rise of the internet in the 1990s transformed associations almost overnight. Communication shifted from printed newsletters and postal mail to websites, email, and online engagement.
At ISG, we leaned into this shift early. We were one of the first iMIS solution providers to develop deep web expertise, helping associations connect websites to iMIS, use the web effectively, and create a seamless online experience for their members. That early investment in the web continues to be a core part of our DNA today.
Events and Conferences Evolved
Annual conferences are still critical, but now they’re supplemented by webinars, virtual events, and hybrid meetings.
We’ve helped associations adapt by integrating event platforms with iMIS, providing the data connections that make both virtual and in-person events more personalized and effective.
Data Became the Driver
One of the biggest changes has been the shift to data-driven decision making. Today, associations are using iMIS and other tools to better understand their members, personalize communications, and measure outcomes.
At ISG, we love data! Our team has always taken a data-first approach, helping associations turn their information into insights, and their insights into action.
Competition Increased — and Associations Innovated
Associations today face competition not just from each other, but from for-profit companies, social networks, and online education providers. To stay strong, associations have diversified revenue streams, expanded their offerings, and leaned into their unique strengths.
We’re proud to have supported that innovation, helping associations use technology to differentiate, deliver more value, and grow stronger.
The World Got Smaller
With the rise of the web, associations of every size — even small, local ones — can now connect with a global audience.
ISG has helped associations expand internationally, ensuring their systems, member sites, and data strategies can scale and serve diverse member bases around the world.
Work Went Remote
Especially in the last few years, remote work has become the norm. Many association teams — including our own ISG team — now work from home, collaborate virtually, and hold meetings on Zoom instead of in conference rooms.
Our commitment to outstanding service has never wavered, no matter where we’re working from.
Looking Back — and Ahead
ISG’s story is a little different from many technology providers. We didn’t start out selling iMIS. It didn’t even exist when we opened our doors!
We began by helping associations with accounting software, and when iMIS was introduced in the mid-1990s, we immediately recognized its potential to transform the way associations manage membership, events, communications, and engagement. We became one of the early iMIS solution providers, and we’ve been building our expertise ever since.
Today, ISG Solutions is proud to be known for our deep iMIS expertise, our strength in web and software integrations, our data-driven approach, and — most importantly — our passion for helping associations succeed.
We are so grateful for the trust you’ve placed in us over the years. Thank you for being part of our story.
We can’t wait to see what the next 35 years will bring. And we’ll be right here, by your side, helping you navigate whatever comes next.