TRAINING

Training your staff to use your new system is one of the most important parts of your implementation. To make your training as effective as possible, ISG Solutions provides customized instruction:

• We use a copy of your own data, already converted for use into your new software. Your employees see exactly how they will be using the system in their day-to-day tasks.

• We typically conduct training at your site using your installed workstations as training stations. Your employees learn on the same machines that they will use after the system goes live.

• We conduct the instruction classroom style, including hands-on exercises along with lectures, so everyone has plenty of time to practice and get the feel of the system.

• The content of the instruction is tailored specifically for your organization, and designed to help your staff become thoroughly familiar with all necessary operations of your software.

• Students receive a knowledge base that permits them to continue the learning process outside of the classroom.

Your training is carefully scheduled to coordinate with the installation and implementation of the new system. Our goal is to minimize the time lapse between the training and the use of the software, so that your employees are able to immediately put what they have learned into practice.

After you have been running in production mode for a few months, you may want ISG Solutions to conduct advanced training for your staff. These classes are tailored to your specific needs and are designed to help your staff become more efficient with specific tasks.

Contact training@isgsolutions.com for more information about training.