On time, on budget ...guaranteed.

ISG Solutions has a long track record of delivering IT systems on time, on budget, and with the desired functionality. The reason we are able to deliver high quality results so consistently is that we follow a six-step methodology for developing and implementing systems:

• Discovery - We work with you to discover and document your requirements.We also establish clear responsibilities for the project team, so that everyone knows what is expected of them. Doing extensive research at the start of the project helps to ensure that no surprises emerge later, when they are more costly and time-consuming to deal with.

• Design - We translate your requirements into a detailed design and initial prototype. Having a detailed design committed to in writing and implemented as a prototype ensures that all of your requirements are taken into consideration early in the process. This helps prevent schedule and cost overruns due to unforeseen changes late in the project.

• Proof of Concept - The design requirements and prototype developed in the previous step represent a detailed proof-of-concept. In this step, those items are tested and refined until they match your requirements in every way.

• Implementation & Testing - We transform the specifications and prototype developed in the previous step into a full-scale solution, tested and ready for staff training.

• Training - All staff members who will be using the system are provided with customized, hand-on training.

• Go Live - Your staff begins to use your new system to accomplish their daily tasks. Any outstanding issues are resolved, and ongoing technical support begins.

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For more information about ISG's methodology, read our white paper "Six Steps to Success with your iMIS Software."

Guaranteed price
When you agree to follow this methodology, we commit to delivering your system on schedule and for a fixed price. This price includes the software and all implementation services:

• Software cost for all application and system software.

• Installation/platform setup services.

• Modifications and customization.

• Data conversion.

• Implementation.

• Web integration.

• Project management.

• Accounting integration.

• Training.

• Support/maintenance plans.

• Other products and/or services required for implementation.

Faster, more accurate implementations
ISG Solutions performs your software customization in our application hosting facility. This approach saves time and money:

• You can monitor the work in progress over the Internet. This enhances your ability to manage the project and make sure that everything is proceeding on schedule.

• Even when key employees are out of the office, they can log in over the Internet, review work, and give their approval. Delays are reduced, making it easier to meet deadlines.

• Thanks to the improved ability to collaborate, potential problems are caught and solved faster. You gain confidence that your system will work the way you need it to.

Once the implementation is complete, the system stays in the hosting facility for a 30-day shakedown period while we ensure that everything is functioning properly. Then if you are not taking advantage of ISG's application hosting services, your system is moved to your in-house network at your convenience.