Application Hosting Features

ISG Solutions runs its own state-of-the-art hosting facility, allowing you to take advantage of the many benefits of application hosting without the support hassles that can occur when problem resolution has to be coordinated between a software company, application service provider (ASP) aggregator and ASP hosting facility. With ISG, you deal with one firm, simplifying communication and speeding resolution.

ISG's application hosting facility provides:

• The latest versions of the applications you are having hosted, as well as supporting software, such as Microsoft SQL Server and Microsoft Office.
• Software upgrades scheduled at your convenience.
• No-cost server upgrades; we monitor your system and upgrade before you need it.
• IT staff who are experts in the applications you are having hosted.
• Guaranteed 99.9% availability.
• Full scalability as you grow; change the number of users with one phone call.
• Separate application and database servers to speed transactions.
• Daily backups of your data and hosted software, including customizations.
• Weekly shipment of backups offsite.
• The latest protection against viruses; definitions are updated daily.
• Industry-leading firewall protection from Check Point.
• Full software license compliance.
• Technical support with a two-hour response time guaranteed.

ISG's state-of-the-art data center includes:

• Separate power line.
• Dedicated air conditioning.
• Backup diesel generator.
• Upgraded computer room environmental monitoring.
• Controlled access; only ISG Solutions staff and approved third-party support personnel are allowed to enter the facility.
• System monitoring software to help ensure availability.
• Server load balancing to provide a highly stable and fault-tolerant environment with high performance.
• Additional servers for enhanced applications load balancing and redundancy.
• Redundant T-1 lines from multiple carriers with circuits bonded to provide added bandwidth and automatic failover redundancy.
• Upgraded routers and expanded firewall protection on a hardened Nokia server to increase performance and scalability.

There's virtually no risk to application hosting with ISG Solutions. You can opt out at any time, with only 30 days notice. There are no additional fees or charges. We'll help you move your applications to your in-house network or to any other application hosting facility, and do everything we can to ensure a smooth conversion.